This communication flow is intended to go to a family member or loved one of the patient. Available in English only.

Categories of questions asked:

• Question about treatment plan
• Falls
• New concerns
• Response to treatments
• Improvements/change in status

Example of questions:

Hi there - [provider name] at [clinic name] checking in for the week!

Any concerns you'd like to make sure I am aware of?

Hi there - [provider name] at [clinic name] checking in for the week!

If provided a ride, is your loved one able to attend a medical appointment on their own?

Hi there - [provider name] at [clinic name] checking in for the week!

Do you have any questions about your loved one's current treatment plan?

Hi there - [provider name] at [clinic name] checking in for the week!